Meier, Marco; Maier, Christian; Thatcher, Jason B.; Weitzel, Tim. Chatbot interactions: How consumption values and disruptive situations influence customers ...
Dallas, Texas / / August 28, 2025 / 12AM Agency Local search has become one of the most decisive factors in customer ...
From awareness to advocacy, influencer marketing is no longer just a top-of-funnel play. We’ve all heard it before: “TikTok made me buy it.” Maybe it was a viral skincare product, a trending kitchen ...
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UNIVERSITY PARK, Pa. — The hospitality industry can leverage the gender characteristics of service robots to influence customers’ decisions, according to new research from a team in the Penn State ...
While service robots with male characteristics can be more persuasive when interacting with some women who have a low sense of decision-making power, 'cute' design features -- such as big eyes and ...