Forbes contributors publish independent expert analyses and insights. Terri Williams is a journalist covering housing trends. The U.S. broke travel records last year, and is on track to break those ...

A digital evolution in hospitality promises not only enhanced guest satisfaction but also a revolution in operational efficiency, setting a new benchmark in the industry. The Fast Company Executive ...

Why do hotels have so many amenities guests don't need – and why do they lack the amenities they want? Take landline phones, for example. "They're only convenient when you want to call the front desk, ...