January is the busiest month of the year for store returns. But if you are heading back with some gift receipts, you may not be aware that many "gift receipts" come with a secret most shoppers don't ...

If that has passed or you don’t have a receipt, JCPenney will allow you to exchange the item or get a refund as store credit for the lowest price the item was in the previous 45 days, and you’ll need ...

In the last few days before Christmas, many of us will be running around like headless chickens, trying to get everything done in time. Last-minute shoppers will be racing around department stores and ...

Don't forget to ask for a gift receipt. Experience tells me, year after year, the odds are about 50-50 that the sales clerk at checkout will think about it for you. I am surprised at how often they ...

To speed the return process, 61% of holiday shoppers now say they don't just give a gift, but the gift receipt as well, according to a new survey from the National Retail Federation, up from 59% last ...