Geek Squad, Best Buy’s computer support team, has added a new service to it’s repair menu: remote computer support. The service makes it possible for Geek Squad technicians to connect to customers’ ...

This week, a reader writes, "I have a Best Buy/Geek Squad account and in the years past I have allowed their techs to take over my PC remotely to clean it up so that it runs faster. Do you think I am ...