We compare the reporting, security, ticket management, and other features of Freshdesk and Zendesk to see which help desk software solution better suits your business needs. Our team tests, rates, and ...

Make your help desk operation as customized and efficient as possible with these five third-party cloud app integrations to Freshdesk. Our team tests, rates, and reviews more than 1,500 products each ...

IRVINE, Calif., Nov. 07, 2024 (GLOBE NEWSWIRE) -- TSplus has released Remote Support version 3.90, featuring the highly anticipated Freshdesk Integration. This new feature empowers support teams by ...

Today Freshdesk announced Freshdesk Arcade, a new game mechanics system for its web-based help desk software. Freshdesk Arcade will award points based on several factors, including the amount of time ...

Customer support software company Freshdesk took the plunge into the freemium space on Monday, launching its "forever free" Sprout plan, geared towards serving growing startups with overflowing email ...

Freshdesk is trying to make waves in cloud customer support. Launched in June of last year, the young company is on a mission to help businesses of all sizes manage customer service through both ...

Freshdesk has launched Freshdesk Arcade, a gamified help desk designed to turn the agent experience into a venue for friendly competition, leading to what the company claims will be faster ticket ...