Kelly is a former Editor, SMB at Forbes Advisor, specializing in starting and marketing new ventures. Before joining the team, she was a Content Producer at Fit Small Business where she served as an ...

Customer relationship management or CRM solutions can be invaluable for small business owners. Whether you use the software to keep track of customer interactions, promote offerings to prospects, ...

The best low-cost CRM tools for small businesses centralize sales information and processes for efficient, authentic relationship building. Using a CRM as your customer relationship management hub, ...

Every business can benefit from a customer relationship management (CRM) system, but the needs of small to midsized businesses (SMBs) are often very different than those of enterprises. Not only are ...

Pipedrive and Salesforce are top CRM platforms geared toward different business needs. We compared their features to help businesses see how the CRMs stack up.

Entrepreneurs know firsthand that running a business in today’s world feels anything but small. The details and deadlines can ...

Operating a business today involves juggling sales pipelines, customer communications, and team projects, while not letting ...

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My small business clients often ask about customer relationship management software to manage client lists, track prospects, manage follow-ups and segment customer lists. Thus I have pulled together a ...