The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field Service. This artificial intelligence tool is ...

MINNEAPOLIS, October 16, 2024--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 ...

Microsoft made big waves this year with its ChatGPT investments and generative artificial intelligence enhancements to Bing search and its Edge browser — for better or for worse. Today, it went down ...

Scott Guthrie, Microsoft’s executive VP for cloud and enterprise, at the Summit conference in Tampa today, where he led a demonstration of Dynamics 365. Microsoft in an extensive demo today unveiled ...

Microsoft CRM Dynamics 365, also known as Microsoft Dynamics CRM, is a customer relationship management software tool made by Microsoft that offers more extensive features than a standard CRM. When ...

Microsoft is expanding its Dynamics 365 service with new online commerce and retail store management capabilities, among other features. The Commerce and Connected Store applications will extend the ...

In South Africa digitisation in the public sector is being rolled out to help government optimise ICT spend and maximise on the return-on-investment by ensuring alignment and visibility between all ...

Brisbane-based DSS has launched an enhanced Microsoft Dynamics 365 Finance & Operations (F&O) License Optimisation Service, designed to reduce licensing costs by up to 50% while bolstering enterprise ...