Learn how Direct Inward Dialing can be used with a cloud phone system to create efficiencies and cost savings. Direct Inward Dialing (DID) is a way to reach a specific team member or department in an ...

The main challenge: Even if an enterprise wants to interconnect different IPT islands, there is no real incentive for two different vendors to interoperate. VoIP/IPT systems have proliferated to the ...

Before kissing TDM voice goodbye, make sure sellers keep their pricing and performance promises, and that you don't put your network or its economics at risk. Here's how. SIP trunking (VoIP based on ...