The U.S. Court of Appeals for the Sixth Circuit recently held that an employer will be liable for a customer’s harassment of an employee only when it intends for such harassment to occur. This ruling ...

Target has launched a new customer service policy called the “10-4” program, requiring employees to greet or acknowledge ...

When the employee finally disengages, the customer yells expletives, takes the top off the cup, and throws the hot coffee at ...

A video of a Burger King franchise owner shutting down a customer who harassed and misgendered an employee is winning praise online.

AshleyMaidson.com (“AM”) has been referred to as the premier website for married individuals seeking partners for extra-marital affairs. For the record, I know that only after reading about the recent ...

With employers looking to replace employees, including HR, with AI, we see more signs of organizations recommitting to ...