When it comes to customer service, CarMax is No. 1. The national used-car retailer was selected by Newsweek as the nation’s top online automotive marketplace in the magazine’s America’s Best Customer ...

CarMax Inc. is laying off hundreds of customer experience center employees, about a month after the used-car retailer disappointed Wall Street with weak earnings. The Richmond, Virginia-based ...

Absolutely loving the customer service I received when looking for a newer vehicle! It was my first time actually shopping for a car that I wasn't buying outright and didn't really know to much about ...