Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. AI-powered customer relationship management systems (CRMs) are creating a transformative ...
It's no secret that Salesforce is the undisputed leader among CRM systems, having spent 11 years as the best choice in International Data Corporation's (IDC) ranking. With one-fifth of the market ...
Customer relationship management involves collecting relevant data about a business’s customer interactions in one place to help managers understand their clients and improve customer satisfaction.
A poor-quality CRM implementation can significantly impact the bottom line. Here’s what you should consider when choosing and rolling out a CRM system to ensure a faster return on your enterprise ...
As India Inc invests more marketing rupees to create and sustain its brands, campaigns are the order of the day and they are getting bigger and more complex. To add to this complexity is the spread of ...
HOFFMAN ESTATES, Ill.--(BUSINESS WIRE)--CDK Global, Inc. (Nasdaq; CDK) Heavy Equipment, a leading provider of integrated information technology solutions to the heavy equipment retail industry, today ...
DALLAS--(BUSINESS WIRE)--DealerSocket, Inc., a leading software provider to the automotive industry, today announced that VW Credit, Inc. selected its award-winning customer relationship management ...
South Africa's oldest and most widely used dealership management solution, Automate, provided by Britehouse Automotive, now includes customer relationship management (CRM) and automated marketing ...
Everwise Credit Union, previously known as Teachers Credit Union, finished its rebrand two years ago. As the largest credit union in Indiana, it decided that a new name should have a new customer ...
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