Working in a restaurant can be a rewarding experience, but it's largely dependent on customers' behavior. Anyone who has worked in the service industry has a keen eye for troublesome customers, and ...

"Viral video captures Black woman's stand against restaurant staff after being banned for not tipping. The showdown you need to see! 😮🍽️ ...

Don’t have what she’s having. An online sensation and fed-up member of the service industry posted a satirical clip blasting customers who have the nerve to bring in outside food and not order ...

A Panera customer (@amymaurercreel) posted a video on her TikTok recently, detailing the horrors of a holiday lunchtime rush. She wasn’t complaining about the service, but rather poor customer ...

Stacey Leasca is an award-winning journalist with nearly two decades of newsroom experience. She is also the co-founder of Be a Travel Writer, an online course for the next generation of travel ...

A restaurant’s witty response to a customer’s review has left internet viewers in stitches.

A spoon and fork on a plate, on a restaurant table - Penpak Ngamsathain/Getty Images The customer is always right, as the saying goes. So what better way to measure restaurants than through customer ...

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Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 articles and blog posts about the hospitality industry, including for Food & ...