Apple is internally testing a new ChatGPT-like generative AI tool that will enable employees to offer faster technical support going forward. Apple recently launched a pilot program that provides ...

For most people, buying a new computer or a mobile device is a big purchase. And, with big buys, there is often a question of just how you'll be able to insure it. This is especially true for ...

Apple intends to continue growing its enterprise presence. Following Apple and IBM teaming to fuel mass device enrollment and management and the introduction of the iOS Direct Service Program, Apple's ...

Think recent reports that Mac malware is a very real threat are just another example of security researchers crying wolf? Think again. An AppleCare support representative says that not only are call ...

Apple today announced the launch of AppleCare+ coverage in Indonesia, bringing the option of additional hardware protection and technical support to customers across the country. Most Apple products ...