When policies change, frontline employees are often left to deal with the fallout. One retail cashier found this out the hard way when one rude customer caused a dramatic scene over an outdated form ...

An angry customer allegedly threatened a supermarket clerk with a nail clipper after she was told she could not take ...

The 48-year-old suspect, upset about waiting for an online order, was caught on video allegedly throwing hot coffee at the ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. MEMPHIS, Tenn. — A McDonald’s manager says ...

An angry customer was caught on camera throwing coffee at a McDonald's worker — and now she may face criminal charges.