NEW YORK, July 12, 2021 /PRNewswire/ — Centrical announces today the general availability of Centrical for Amazon Connect, a new application designed to orchestrate an AI-powered gamified experience ...

Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently. The update was detailed today ...

SEATTLE--(BUSINESS WIRE)--Today at Enterprise Connect, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), shared new business momentum milestones and announced three new ...

Amazon Web Services (AWS) just released Amazon Connect — its "simple, scalable and reliable service" for running call centers. The service uses automatic speech recognition and artificial intelligence ...

NEW YORK, July 12, 2021 /PRNewswire/ -- Centrical announces today the general availability of Centrical for Amazon Connect, a new application designed to orchestrate an AI-powered gamified experience ...