Ebay's new agentic AI delivers real-time, hyper-personalized product picks to a small percentage of U.S. customers and ...

The new tool, which eBay calls a “companion-integrated” experience, is designed to guide users through its vast, often ...

Starting today, eBay's AI shopping agent will help buyers find what they're looking for -- even if they're not sure. You can ...

Now the focus is on, ‘Let's go back to the rich history of collectors and people that need a personalized, customized ...

The tool offers suggestions and advice based on customers’ shopping preferences to assist with product discovery.

EBay is not the only online marketplace making a foray into AI-powered CX. Etsy is integrating AI across its platform with an emphasis on personalized browsing and discovery, according to ...